Goods are shipped within 24 hours of the order, considering the first working day.
If you select products with different shipping times, the shipment will take place within the timing of the product with the longest shipping times.
Normal delivery times after shipment notification are: within 48/72 hours for Europe.
Deliveries are made exclusively on working days, from Monday to Friday, during office hours, from 9 am to 6 pm.
All shipments can be monitored online via the website of our partner DHL, at https://www.dhl.com accessible via the link provided in the notification email.
Shipping is free for orders over 129 Euro (VAT included).
The promotion on free shipping is valid except for Companies and Professional Customers.
Shipments are covered by an insurance policy that protects the customer in the event of breakage, theft or loss during the transport of the order.
All our products are shipped exclusively in patented NACKPAK packaging. A complex system of supports and appropriate collapse systems in case of impact make these packages among the safest and most reliable on the market. Eco-friendly packaging: the whole package is 100% recyclable.
Non-standard size products can be shipped in the original packaging or in special packaging.